For utility companies today, field crew scheduling is one of the costliest and most complex tasks they undertake – and one of the more critically important. According to industry research, field operation labor costs typically represent as much as 60% of the overall asset maintenance costs utility companies incur. For many water and gas utilities, these costs can be as high as 80% of total spend.
This is because so much of the scheduling and workforce management processes are carried out manually by utility personnel. While this labor-intensive approach was sufficient for the needs of the industry years ago, today’s public is accustomed to much faster, more responsive services from the organizations that touch their lives (think Amazon and Netflix), and utilities must digitally transform their service models to keep their operations in step with what consumers today expect from them.
In this report, we cover the benefits of using an automated work scheduling solution to increase utility companies’ worker efficiency and productivity.
Read the guide to learn:
How the utility industry workforce is changing, leaving companies shorthanded and missing key institutional knowledge and skills
How automated work scheduling software can increase worker productivity and efficiency, allowing them to spend more time completing work rather than on manually tracking and transferring data
How to find the right scheduling tool for your company’s field automation needs