EpochField 5.1 - Field Service Management Software

Digitize, Automate & Transform Your Field Service Management Process

Enterprise Grade

Enterprise Grade

EpochField provides a feature-rich, end-to-end GIS mapping framework to serve as a point of integration across the enterprise.

Highly Configurable

Highly Configurable

EpochField is developed on a highly configurable platform that can be tailored to handle the unique demands of your utility company’s field operations.

Spatially Aware

Spatially Aware

EpochField fully integrates with GPS, streamlining location of assets on the map and allowing management of field workforces in real time.

Workflow Automation

Workflow Automation

EpochField automates your field operation workflows and processes to help you do more in less time.

The EpochField Platform

EpochField works as a foundation for your network and asset workflows, enabling enterprises to digitally transform, automate and streamline their field service operations, from the frontline to third-party, back-office systems. The EpochField platform provides everything a utility needs, from field workflow creation and management to scheduling work and distributing asset map data to the field. Unlike any other single-solution application on the market, EpochField is available as both an on-premise and SaaS solution, and is easily configurable to meet your business needs now and in the future, across the utility industry.

Purpose-Built Field Service Management Solutions

With web-based solutions for operation administration, supervisors, and dispatchers, as well as a mobile application for your field workforce, EpochField automates your field operation workflows and processes to help you do more in less time.

SMART SCHEDULING & DISPATCHING​

Leverage real-time insights to take control of your scheduling and dispatching​

MOBILE WORKFORCE MANAGEMENT

Know where your field workforce is in real-time to get the right field crew to the right location on time

WORK ORDER MANAGEMENT

Plan, track, and manage your work orders and field service workforce—from the field to the back-office

ENTERPRISE LEVEL
ASSET MANAGEMENT

Capture operational data for coordinated asset management, automation, and visibility at all times

Highlighted Core Technology

EpochField is developed on a highly configurable platform that can be tailored to your industry needs. With features like offline viewing, high-performance maps, and configurable work order forms, EpochField is the perfect solution for the utility industry that needs to view their assets on a map-centric interface.

EpochField

Work Order
Management​

Work Order Management

The powerful Workflow Builder enables event-driven business process automation, in an easy-to-use interface. From designing your own data integrations to updating multiple systems in response to changes in the field, the possibilities are practically endless. No coding is required.

EpochField

Field Workforce
Management

Field Workforce Management

A web-based application that provides a suite of automated tools to perform necessary configuration and administrative tasks.

EpochField

Map-Centric
Mobile Solution

Map-Centric Mobile Solution

EpochField Mobile extends your GIS data to the field by combining work management processes with visualization of your assets on a map. At any point in time, you know what needs attention and where, and with offline availability, your field crew is always connected.

EpochField Mobile

Offline
Network Tracing

Offline Network Tracing

EpochField implores some of its own tracing capabilities to handle both hierarchical and non-hierarchical tracing, all while being disconnected. Users can perform necessary network traces to answer important questions related to the task at hand.

EpochField Mobile

Use Your
Own Device

Use Your Own Device

EpochField will run on any device running Windows, Android, or iOS. We ensure our application has the same functionality and a consistent user experience no matter what operating system you use. Gone are the days of being tied down to dedicated hardware.

EpochField

Scheduling &
Dispatching

Scheduling & Dispatching

Simplifying any utility’s need to respond, restore, and report statuses in real-time in emergency events.

Case Studies

Epoch Solutions Group helps utilities deliver safe, reliable and superior services through our innovative field solution, EpochField. We specialize in optimizing utility field operations, automating field activities and processes to improve safety, reliability, and response time. Learn how Epoch Solutions Group has helped utility companies across North America transform their field operations.

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