Field Workforce Management for Telecom Using GIS Technology

Improve Operational Efficiency with
Better Field to Office Collaboration

From installing cable, poles, or cell towers, your field technicians and field supervisors or dispatchers have enough to think about in their day-to-day jobs. With GPS-based crew tracking and scheduling, EpochField helps you be proactive with up-to-the-minute information in real-time.

Key Features & Benefits of EpochField for Telecommunications

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Schedule, Dispatch, and Plan Routes for Your Field Crew

Industries – Electric
Industries – Electric

Field Data Capture, Network Tracing, Map Markup, and Barcode Scanning

Improving Telecom Workflows for Better Customer Service

It’s well-documented that higher customer satisfaction directly impacts customer loyalty and retention—and that ultimately boosts customer lifetime value and profitability. In a highly competitive industry like telecommunications, the ability to deliver exceptional customer service can reduce the odds of consumers or businesses switching providers and drive down customer acquisition costs.

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