Utility Operations Resource Center

Welcome to Epoch Solutions Group’s resource center for utility operations teams. We’ve developed this page to provide valuable insights and resources for operations leaders and field managers in the utility industry.

As an operations leader, you ensure that your field teams are productive and efficient. At Epoch Solutions Group, we understand the unique challenges and opportunities that come with managing field operations, and we are dedicated to providing you with the tools and resources you need to excel in your role.

On this page, you will find a variety of content and resources, including case studies, whitepapers, and videos, that will help you stay up to date on the latest trends and best practices in the industry. You will also find information about our advanced technology solutions, designed to streamline field operations, improve communication, and enhance scheduling.

We encourage you to take advantage of these resources because by staying informed and utilizing the latest technology, you can make the best decisions to help drive your utility’s success.

Explore Resources for Utility Operations Teams

Power lines in front of moon
Blog

Digitizing Workflows: How 4 Utilities Are Putting Geospatial Mapping to Work

Natural disasters like the recent landing of Hurricane Ian on the shores of Florida remind us of how important our energy resources are and just how complex the management of …

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Utility worker fixing electric lines
Blog

3 Ways to Incorporate the Needs of Field Teams into Utility Digitization Plans

New GIS mapping platforms are fast emerging, helping utility companies digitize their field data and automate their operations for improved service reliability, accelerated response times, and better communication across back-office …

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Woman holding tablet with software icons on the screen
Blog

5 Field Operations Workflows Transformed by Automation

For utility companies, automation is innovation. Until recently, utility field crew operations were managed largely through manual processes that required teams of administrators, reams of paperwork, and constant back-and-forth communications …

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A Checklist for Field Operation Digitization
Blog

A Checklist for Field Operation Digitization

Utilities and telecommunications companies have been under pressure to digitize in order to remain competitive and support the mobile workforce for many years. For too long, the norm for field …

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Modernizing Your Approach to Vegetation Management
Blog

Modernizing Your Approach to Vegetation Management

The safety and reliability of power line systems is essential to consumers and businesses alike, and in the era of climate change, vegetation management has never been more critical.   …

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How Do Your Field Workforce Management Processes Stack Up?

View Video Overviews of Epoch Solutions Group Offerings

Learn how the EpochField platform can enable you to digitally transform, automate, and streamline your field service operations.

Schedule a personalized assessment of your current workforce management processes with our team today.

Better field workforce operations equates to better service uptime for your customers, improved safety for your work crews, and efficiency gains for your utility company. But it’s challenging to step back and critically evaluate how you can improve the way you manage the field crews and assets that are integral to an effective utility operation.

Epoch Solutions Group wants to partner with your operations team to enhance field management and improve scheduling for your utility company. Our geospatially enabled software is designed to help you optimize your field operations, improve workflows, and enhance communication between teams.

Digitally Transforming Utility Field Operations

Schedule a free assessment with us today to get an objective view of your field operations practices and systems and explore questions like these:

  • Are bottlenecks and inefficiencies bogging down your field operations, reducing productivity and increasing your costs?
  • Are your teams tracking and maintaining your valuable field assets as effectively as they could, to ensure service uptime and worker safety?
  • Are there limitations in your mobile workforce scheduling, task management, and communication that are impacting your ability to deliver reliable, safe service?

Contact us today to schedule your free field workforce management assessment.