Field technicians installing cable, poles, or cell towers juggle complex tasks every day. To meet the demands of a rapidly growing industry, telecom providers need workforce management software that empowers crews to respond faster and work smarter.
EpochField is a powerful workforce management platform purpose-built to handle the demands of the modern telecom grid. Our map-first approach leverages mobile GIS technology to streamline field workflows and transform operations. By combining real-time GPS, smart scheduling, and digital asset access, EpochField ensures your crews can complete jobs quickly and accurately.
Designed for utilities. Backed by insight. Built to scale.
Streamlined field-to-office workflows that reduce manual processes
Real-time visibility and digital tools to support crews from tower installs to routine service repairs.
Accelerated response times and enhanced service delivery for every customer.
It’s well-documented that higher customer satisfaction directly impacts customer loyalty and retention—and that ultimately boosts customer lifetime value and profitability. In a highly competitive industry like telecommunications, the ability to deliver exceptional customer service can reduce the odds of consumers or businesses switching providers and drive down customer acquisition costs.
