Epoch Solutions Group is looking for an Account Executive to play a key role within the sales team. As our Account Executive, you will be responsible for current client retention as well as revenue growth as it relates to up-sell/cross-sell opportunities. You will work with our clients to help them maximize the value of their service with the goal of ensuring their highest possible satisfaction. In addition, you will directly impact revenue at Epoch Solutions Group and expand our footprint in these accounts by selling add-on or new products and solutions. As the client’s advocate inside Epoch, you will also work closely with Product Management, Project Management, Client Services, and other stakeholders to ensure we are delivering and meeting client expectations.
Here’s what you’ll be doing:
End-to-end support for implementation, optimizations, and maintenance of existing Partner programs
Implementation of net-new Partner programs
Engage with internal Program Design, Business Development, Operations, Tech and Financial teams to scope and execute programs and to ensure long term financial viability
Coordinate Partner teams and are the initial point of contact for error and defect resolution
Identify expansion opportunities for our largest and most strategic customers
Surface new opportunities and optimize accounts to continuously improve program ROI
Oversee project scheduling and timely delivery
Provide timely, clear, and concise communications to your Director of Sales
Desired Skills and Experience:
5+ years program or services delivery experience
B2B industry preferred
Desire to work in a fast-paced, challenging environment
Excellent written and verbal communication skills and the ability to effectively advise senior leadership
Ability to prioritize and demonstrate relentless discipline in achieving goals
Proven ability to lead customer engagements
Strong ownership, a bias for action, and willingness to roll up your sleeves
A proven track record of meeting and exceeding time-bound goals, and have experience working with external partners
Epoch Solutions Group is a fast-growing software company maintaining a market leadership role in the Utility market. Epoch provides Solutions for utilities of the future. The growth, innovation is driven by our incredible employees who thrive on delivering success for our customers. We play to win. Join us!
For immediate consideration, fill out the form below or send your resume to: firstname.lastname@example.org.