As you schedule and dispatch utility or telecom crews to maintain your field assets, you need to optimize your resources where they’ll make the greatest impact. The EpochField Analytics and Reporting capabilities give you the power to do just that.
EpochField provides flexible, configurable analytics and reporting features that equip you to make critical decisions about field service operations—keeping your crews working productively and ensuring the best reliability and service. Our reporting tools provide powerful visual analytics that enable you to understand field asset and condition trends, optimize your crews’ work, and improve their efficiency. Through EpochField’s map-centric, visual reporting capabilities, your field operations managers will gain vital situational awareness of your entire service area.
With the robust analytics and reporting capabilities of the EpochField workforce management platform, you gain easy access to all the data you need to optimize field service decision-making.
Configure the full range of system reports to your unique needs and preferences, including reports on work orders, field crew work velocity/productivity, usage of equipment and parts, and more.
Get started fast by leveraging EpochField’s easy-to-use pre-defined reports and pre-built dashboards.
Plan ahead by getting an accurate view of work that is about to be completed and work that is about to be overdue.
Easily filter data views to analyze work based on specific type, completion status, location trends, in progress, status and percentage of not completed yet, and date/time range.
Equip your analysts to compare field asset work by geographic region, field crew, time, frequency/hotspots, and other variables.
Use the system’s configurable formatting, status color coding, and embedded maps and charts to readily spot red flags that need attention, guide more informed decisions, and speed issue resolution.
Make your field service reporting even more usable by exporting any EpochField report data to a CSV format.
Set specific permissions and controls on any EpochField report or dashboard based on criteria such as user roles.
Robust reporting is just one of the many powerful capabilities of the EpochField workforce management platform—the solution that digitizes, automates, and transforms your field service management process.
