Offline, Map-Based Data Improves Digital Field Experience at Ameren

Project Summary

Project Type:

GIS Enabled Mobile Maps

Location:

Midwestern United States

Number of Customers:

2.4 million +

Applications:

To increase field workflow efficiency with offline data-rich mobile maps.

Solutions Implemented: 

EpochField

Customer Benefits:

Graphical, data-rich environment

Simple, cost-effective solution

More accurate data

Introduction

At electric and gas utilities like Ameren, it is important for mobile crews to have easy access to current, accurate, GIS-based asset data so they can inspect, maintain, and repair equipment efficiently and correctly. But for too long, staff at Ameren relied on mobile mapping solutions that were only updated quarterly, resulting in outdated information—or data that could only be used online—which was impractical for workers on the go. And because Ameren’s existing work management tool didn’t have an integrated map, mobile crews struggled to gain spatial reference as to where their work needed to be done.

As the Missouri-based utility prepared to roll out an improved digital field experience initiative to its 4,000 mobile workers—which included multiple software updates to simplify how dispatch areas and service territories were managed—it became clear that having a reliable and field-ready mapping app was vital. To address this challenge, Ameren partnered with Epoch Solutions Group based on the strength of its EpochField tool and the company’s extensive GIS consulting experience.

Download the case study to learn how Ameren digitally transformed their workflows using EpochField.

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